Your Name : this should be how you want your name to display on your email Once it is deleted, (from the same "Account Settings") you can then add an account. From here you can delete the problematic email account. Now select FILE again and this time select "Account Settings" on the right. ![]() Select "Outlook Data File (.pst)" and Finish In Outlook 2013, hit "File" in upper left hand corner and select "Open and Export"Ī box will pop up, select "Export to a File" and click NEXT ![]() I did this process with a test account before I changed my main accounts for fear of losing everything, but this worked for me.ĭelete your email account from Outlook. ![]() I realized my roadrunner email being a set up as a POP3 account was a problem and needed to be changed to IMAP. I actually solved this after 2 days of research and it would not let me reply to the previous threads so I thought I would post it here in hopes to help others!Īfter trying NUMEROUS things suggested by x y z all over the net, to Spectrum customer service?.this is what worked for me.
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